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ERP Monthly One-to-One Coaching

Make your ERP actually get used — scheduled one-to-one coaching each month for users and managers, with usage reviews, troubleshooting and process improvements.

Our feeRM 5,000per month
No government fees involved Start on WhatsApp →
At a glance
FormatOne-to-one, monthly
ForUsers & management
IncludesUsage review, troubleshooting
GoalReal ERP adoption
  1. 1PrioritiesMonth start
  2. 2Usage reviewMonthly
  3. 3One-to-one sessionsMonthly
  4. 4ImprovementsMonthly
  5. 5Progress summaryMonthly
4documents to prepare
5steps, handled by us
3items delivered to you

Quick answer

Our monthly ERP coaching service provides scheduled one-to-one sessions for individual users or management, covering personalised guidance, system usage review, troubleshooting, workflow optimisation and continuous advice. It is designed for companies that have implemented an ERP and want staff to use it fully and consistently, rather than slipping back to spreadsheets.

Last reviewed： · Reviewed by：ONEKEY BIZ compliance team

01

Overview

The most common ERP failure is not technical. The system goes live, staff learn the minimum, workarounds creep back in, and within months the company is running half its business in spreadsheets again — paying for a system it does not fully use.

Coaching fixes adoption. Each month we sit one-to-one with the users or managers who need it, review how the system is actually being used, solve the problems they have hit, and show better ways to do the work — from faster order entry to management reports that answer real questions.

Over time the sessions shift from fixing problems to improving processes: automating approvals, tightening stock control, cleaning up e-invoicing and SST handling, and building the dashboards management uses to run the business.

Who needs this

  • Companies that recently went live on an ERP
  • Businesses whose staff have slipped back to spreadsheets
  • Managers who want better reporting from their ERP
  • Companies onboarding new staff to the system

02

Documents you need to prepare

Access

  • User access for the coach
  • List of users and their roles

Priorities

  • Problems and questions from users
  • Reports or processes management wants improved
  • Sessions are scheduled monthly in advance.
  • Larger configuration changes may be quoted separately.

03

How to get it done with ONEKEY BIZ

  1. 1
    Priorities Month start

    Users, pain points and goals agreed.

  2. 2
    Usage review Monthly

    How the system is used reviewed.

  3. 3
    One-to-one sessions Monthly

    Coaching and troubleshooting.

  4. 4
    Improvements Monthly

    Workflow recommendations made.

  5. 5
    Progress summary Monthly

    Actions and next focus recorded.

You do

  • Make users available for sessions
  • Share issues as they arise

We do

  • Coach users one-to-one
  • Review system usage
  • Troubleshoot problems
  • Recommend process improvements

04

What you receive

Monthly one-to-one coaching sessions

For users and management.

Usage review & recommendations

What to improve next.

Ongoing advice

Support between sessions.

Frequently asked questions

Is it only for ERPs you implemented?

It is designed for Odoo; ask us about other systems.

How many users per session?

Sessions are one-to-one; we schedule users by priority.

Can we stop any time?

Terms are set in the engagement; ask us when you subscribe.