01
Overview
Before a Malaysian company can hire a single foreign professional, it must register as an employer with the Expatriate Services Division (ESD) of the Immigration Department. The ESD account is where every expatriate pass application — Employment Pass, Professional Visit Pass, Dependant Pass — is submitted and tracked.
ESD assesses whether the company is a genuine, operating business able to employ expatriates. It looks at the company's SSM registration and business activity, its office premises, and whether its paid-up capital meets the prevailing requirement for its ownership structure and sector. Foreign-majority companies in wholesale and retail trade face an additional layer: they also need a WRT licence from KPDN.
Most rejections come from mismatches: a business activity on SSM that does not match the role being hired, capital below the requirement, or a virtual office where ESD expects an operating premise. We check those before registration so the first Employment Pass is not delayed by the account.
Who needs this
- Newly incorporated companies planning to hire expatriates
- Foreign-owned companies setting up in Malaysia
- Companies whose ESD registration was rejected or lapsed
02
Documents you need to prepare
Company
- SSM company profile and constitution
- Latest financial statements or bank statements showing paid-up capital
- Business premise tenancy agreement and photos
- Business licence and other sector licences (e.g. WRT) where applicable
Directors & shareholders
- IC or passport of directors and shareholders
- Company organisation chart
Business plan
- Company profile describing activities, clients and hiring plan
- Paid-up capital thresholds vary by ownership structure and sector and are confirmed against ESD's prevailing requirements at registration.
- The SSM business activity should match the roles you intend to hire for.
03
How to get it done with ONEKEY BIZ
- 1Readiness check Week 1
Capital, premises, licences and business activity reviewed.
- 2Fix gaps Week 1–3
Capital increase, MSIC update or licences arranged if needed.
- 3Submit registration Week 2–4
ESD registration submitted with supporting documents.
- 4Queries Week 4–8
ESD queries answered until approval.
- 5Account activated Done
Account credentials handed over; first pass application ready.
You do
- Provide company and premise documents
- Describe your hiring plan
We do
- Check capital, activity and premises against ESD requirements
- Prepare and submit the registration
- Answer ESD queries
- Set up the first expatriate application
04
What you receive
Your company registered as an employer with ESD.
Login credentials and user roles for your company.
What each planned Employment Pass will need next.
Rules and requirements in detail
Official sources
Frequently asked questions
Can we apply for an Employment Pass without ESD?
No. Every expatriate pass application is submitted through the ESD account.
What paid-up capital do we need?
It depends on ownership structure and sector; we confirm the prevailing requirement for your company before applying.
Can a virtual office be used?
ESD looks for a genuine operating business, so an operating premise is strongly preferred.